IBPS Clerk (CSA) 16th Recruitment 2026
Customer Service Associate (CSA)
Post Date: 08 August 2026
IBPS Clerk (CSA) 16th Recruitment 2026
IBPS Clerk CSA Recruitment 2026 has been announced by the Institute of Banking Personnel Selection (IBPS) for Customer Service Associate (CSA) posts. A total of 11,403 vacancies are available. Candidates can check the important dates, salary, eligibility, age limit, selection process and application details below.
Eligible candidates can submit their online application through the official IBPS recruitment portal. Candidates should carefully check the eligibility criteria, important dates, application fee and selection process before applying.
Important Dates
| Activity | Schedule |
|---|---|
| Online Registration | 01 August 2026 to 21 August 2026 |
| Application Fee Payment | 01 August 2026 to 21 August 2026 |
| Edit / Correction Window | To Be Notified |
| Pre-Examination Training | September 2026 |
| Preliminary Examination | October 2026 |
| Preliminary Result | November 2026 |
| Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
Application Fee
| Category | Application Fee |
|---|---|
| General / OBC / EWS | ₹850/- |
| SC / ST | ₹175/- |
| PwD | ₹175/- |
Payment Mode: Candidates can pay the application fee through the available online payment methods.
- Debit Card
- Credit Card
- Internet Banking
- Other available online payment methods
Age Limit
Age limit is calculated as on 01 July 2026.
| Age Requirement | Age |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
Vacancy Details
| Post | Total Posts |
|---|---|
| Customer Service Associate (CSA) | 11,403 |
Category Wise Vacancy
| Category | Vacancies |
|---|---|
| General | 4,740 |
| OBC | 2,815 |
| EWS | 996 |
| SC | 1,910 |
| ST | 942 |
Educational Qualification
Candidates must have a Bachelor’s Degree in any stream from a recognized university or equivalent qualification recognized by the participating banks.
Candidates should also have working knowledge of computer systems. A certificate, diploma or degree in computer operations / language or computer / information technology as a subject may satisfy the computer literacy requirement, subject to the official notification.
IBPS Clerk CSA Salary
| Pay Component | Details |
|---|---|
| Basic Pay | ₹24,050 |
| Pay Scale | ₹24,050 – ₹64,480 |
| Allowances | Applicable allowances and benefits as per participating bank rules. |
How To Apply
Interested and eligible candidates can apply online through the official IBPS recruitment portal.
- Visit the official IBPS website.
- Open the Customer Service Associate recruitment section.
- Complete the candidate registration process.
- Enter your personal and educational details.
- Upload the required photograph, signature and documents.
- Pay the applicable application fee online.
- Carefully check the completed application form.
- Submit the application and save a copy for future reference.
Selection Process
| Stage | Selection Process |
|---|---|
| Stage 1 | Online Preliminary Examination |
| Stage 2 | Online Main Examination |
| Stage 3 | Provisional Allotment |
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